Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableThe sport of motorcycling
Your motorcycle and this owner's
manual have been designed by
people like you who enjoy motorcycling.
People become motorcyclists
for many reasons. For
starters, street riding is fun and
invigorating. But no matter why
you became a motorcyclist, or
how experienced you are, you will
eventu ...
Drive chain adjustment
Inspect the drive chain slack
before each use of the motorcycle.
Place the motorcycle on the
side stand. The drive chain
should be adjusted for 20 - 30
mm (0.8 - 1.2 In) of slack, as
shown.
Warning
Too much chain slack can
cause the chain to come off the
sprockets, resul ...
Cooling circuit inspection
Do not open the radiator cap when the
engine is hot, as you may be injured by
escaping hot liquid or vapor.
When removing the radiator cap tester, put
a rag on the filler to prevent the engine
coolant from spraying out.
Inspect the cooling ...