Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableDamping force adjustment
The rebound and compression
damping force can be individually
adjusted by turning the respective
adjusters. The rebound damping
force adjuster 2 is located at the
top of the front fork. The compression
damping force adjuster 3 is
located at the bottom of the front
fork.
To adjust the da ...
Radiator reservoir tank removal and
installation
Removal
Remove the right side cowling. Refer to “exterior parts removal and
installation” in section 9d .
Disconnect the reservoir tank inlet hose (1) from the
reservoir tank (2) and drain the engine coolant.
Remove the reservoir tank (2).
Disconnect the reservoir tank ove ...
Fuel injection system description
Gsx-r1000 motorcycles are equipped with a fuel injection system for emission
level control. This fuel injection system
is precision designed, manufactured and adjusted to comply with the applicable
emission limits. With varying engine
conditions, all of the fuel injection volumes are precisely ...