Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
| Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form


Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Fail-safe function table
Malfunction code and defective condition tableDamping force adjustment
The rebound and compression
damping force can be individually
adjusted by turning the respective
adjusters. The rebound damping
force adjuster 2 is located at the
top of the front fork. The compression
damping force adjuster 3 is
located at the bottom of the front
fork.
To adjust the da ...
Rear brake hose routing diagram
Hose clamp
: face the clamp end backward.
Stopper
: after the brake hose union has contacted
to the stopper, tighten the union bolt.
Brake pad pin
Plug
Caliper sliding pin b
Caliper sliding pin a
White marking
Yellow marking
Pass the
...
Precautions
Precautions for wheel and tire
Proper tire pressure and proper tire loading are important
factors. Over loading tire can lead to tire
failure and loss of motorcycle control.
Under-inflated tires make smooth cornering difficult, and
can result in rapid tire wear.
...