Customer complaint analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose, use of such an inspection form such as following will facilitate collecting information to the point required for proper analysis and diagnosis.
Note this form is a standard sample. The form should be modified according to conditions and characteristic of each market. |
Example: customer problem inspection form
Visual inspection
Prior to diagnosis using the mode select switch or sds, perform the following visual inspections. The reason for visual inspection is that mechanical failures (such as oil leakage) cannot be displayed on the screen with the use of mode select switch or sds.
Tire pressure and loading
Proper tire pressure and proper
tire loading are important factors.
Overloading your tires can lead to
tire failure and loss of vehicle control.
Check tire pressure each day
before you ride, and be sure the
pressure is correct for the vehicle
load according to the table below.
Tire pre ...
Exhaust emission control system
description
The exhaust emission control system is composed of the pair system, exhaust
control system, ho2 sensor, threeway
catalyst system and isc system. The fresh air is drawn into the exhaust ports
through the pair control solenoid
valve and pair reed valves. The pair control solenoid valve is operat ...
Clutch installation
Install the primary driven gear assembly (1).
Caution
if it is difficult to install the primary driven
gear, rotate the crankshaft.
Be sure to engage the oil pump drive
sprocket with the primary driven gear.
Install the spacer (2) and bea ...